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Serviceology for smart service syste...

(1998 :)

Serviceology for smart service systemselected papers of the 3rd International Conference of Serviceology /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Serviceology for smart service systemedited by Yuriko Sawatani ... [et al.].
Reminder of title:	selected papers of the 3rd International Conference of Serviceology /
other author:	Sawatani, Yuriko.
corporate name:
Published:	Tokyo :Springer Japan :2017.
Description:	x, 400 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Service industriesCase studies.
Online resource:	http://dx.doi.org/10.1007/978-4-431-56074-6
ISBN:	9784431560746$q(electronic bk.)

Serviceology for smart service systemselected papers of the 3rd International Conference of Serviceology /
Serviceology for smart service systemselected papers of the 3rd International Conference of Serviceology /[electronic resource] :edited by Yuriko Sawatani ... [et al.]. - Tokyo :Springer Japan :2017. - x, 400 p. :ill., digital ;24 cm.

Services are key activities in a globalized economy and they also underlie the quality of life of local residents. The advanced work presented in this book was selected from the proceedings of the Third International Conference on Serviceology (ICServ2015), held July 7-9, 2015, in San Jose, CA, USA. The conference was supported by the Society for Serviceology. The society was established in 2012 in Japan to explore the scientific systematization of services and to promote technological developments for solutions to industrial issues. This book provides a useful general guide to the state of the art in the theory and practice of services. It can also serve as a valuable reference book for researchers in a wide range of fields from engineering to marketing and economics.

ISBN: 9784431560746$q(electronic bk.)

Standard No.: 10.1007/978-4-431-56074-6doiSubjects--Topical Terms:

446956
Service industries
--Case studies.

LC Class. No.: HD9980.5

Dewey Class. No.: 338.47

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