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Yes! on demandhow to create winning,...
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Middleton, Kathy L.
Yes! on demandhow to create winning, customized library service /
Record Type:
Electronic resources : Monograph/item
Title/Author:
Yes! on demandKathy L. Middleton.
Reminder of title:
how to create winning, customized library service /
Author:
Middleton, Kathy L.
Published:
Santa Barbara, Calif. :Libraries Unlimited, an imprint of ABC-CLIO, LLC,2017.
Description:
1 online resource (xvii, 123 p.)
Subject:
LibrariesCustomer services.
Online resource:
http://ebooks.abc-clio.com/?isbn=9781440848544
ISBN:
9781440848544 (e-book)
Yes! on demandhow to create winning, customized library service /
Middleton, Kathy L.
Yes! on demand
how to create winning, customized library service /[electronic resource] :Kathy L. Middleton. - Santa Barbara, Calif. :Libraries Unlimited, an imprint of ABC-CLIO, LLC,2017. - 1 online resource (xvii, 123 p.)
Includes bibliographical references and index.
Heroes on the front line -- Shift in thinking required -- Yes! on demand -- Business yes! models -- Eliminate no -- Personalize service -- Break and fix rules.
ISBN: 9781440848544 (e-book)Subjects--Topical Terms:
777324
Libraries
--Customer services.
LC Class. No.: Z711 / .M53 2017
Dewey Class. No.: 025.5
Yes! on demandhow to create winning, customized library service /
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Yes! on demand
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[electronic resource] :
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how to create winning, customized library service /
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Kathy L. Middleton.
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Santa Barbara, Calif. :
$b
Libraries Unlimited, an imprint of ABC-CLIO, LLC,
$c
2017.
300
$a
1 online resource (xvii, 123 p.)
504
$a
Includes bibliographical references and index.
505
0
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Heroes on the front line -- Shift in thinking required -- Yes! on demand -- Business yes! models -- Eliminate no -- Personalize service -- Break and fix rules.
650
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Libraries
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Customer services.
$3
777324
650
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Public services (Libraries)
$3
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650
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$a
Library employees
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In-service training.
$3
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650
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$a
Public libraries
$z
United States
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Administration.
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Customer services
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United States
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Handbooks, manuals, etc.
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http://ebooks.abc-clio.com/?isbn=9781440848544
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1 records • Pages 1 •
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000000140206
電子館藏
1圖書
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EB Z711 M53 2017
一般使用(Normal)
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1 records • Pages 1 •
1
Multimedia
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http://ebooks.abc-clio.com/?isbn=9781440848544
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