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Emotional intelligence for sales suc...

Stanley, Colleen.

Emotional intelligence for sales successconnect with customers and get results /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Emotional intelligence for sales successColleen Stanley.
Reminder of title:	connect with customers and get results /
Author:	Stanley, Colleen.
Published:	[New York] :American Management Association,2012.
Description:	1 online resource (225 p.)
Subject:	SellingPsychological aspects.
Online resource:	http://portal.igpublish.com/iglibrary/search/AMAB0000795.html
ISBN:	0814430295

Emotional intelligence for sales successconnect with customers and get results /
Stanley, Colleen.

Emotional intelligence for sales successconnect with customers and get results /[electronic resource] :Colleen Stanley. - 1st ed. - [New York] :American Management Association,2012. - 1 online resource (225 p.) - BusinessPro collection.. - BusinessPro collection..

Includes bibliographical references and index.

Emotional intelligence for sales success, connect with customers and get results -- More Advance Praise for Emotional Intelligence for Sales Success -- Dedication -- Contents -- Forward -- Introduction -- Part I The What, Why, and How of Emotional Intelligence and Sales Results -- Chapter 1 Closing the Knowing-and-Doing Gap: When You Know Better, You Do Better -- Chapter 2 The Art and Neuroscience of Sales: The New Way to Influence

ISBN: 0814430295

Source: 657765660000795Subjects--Topical Terms:

245644
Selling
--Psychological aspects.

LC Class. No.: HF5438.8.P75 / S73 2013

Dewey Class. No.: 658.8501/9

Emotional intelligence for sales successconnect with customers and get results /
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245 1 0 $a Emotional intelligence for sales success $h [electronic resource] : $b connect with customers and get results / $c Colleen Stanley.
250 $a 1st ed.
260 $a [New York] : $b American Management Association, $c 2012.
300 $a 1 online resource (225 p.)
490 1 $a BusinessPro collection.
504 $a Includes bibliographical references and index.
505 0 $a Emotional intelligence for sales success, connect with customers and get results -- More Advance Praise for Emotional Intelligence for Sales Success -- Dedication -- Contents -- Forward -- Introduction -- Part I The What, Why, and How of Emotional Intelligence and Sales Results -- Chapter 1 Closing the Knowing-and-Doing Gap: When You Know Better, You Do Better -- Chapter 2 The Art and Neuroscience of Sales: The New Way to Influence
505 0 $a Part II Emotional Intelligence and the Sales Process -- Chapter 3 Prospecting: The Real Reason for Empty Sales Pipelines -- Chapter 4 Likeability: All Things Being Equal, People Buy from People They Like -- Chapter 5 Expectations: You Get What You Expect -- Chapter 7 Reaching Decision Makers: How to Better Connect and Meet -- Chapter 8 Checkbook: Get Paid What You Are Worth -- Chapter 6 Questioning Skills: What's Your Prospect's Story? -- Chapter 9 People Over Process: The Key Traits of Emotionally Intelligent Sales Cultures -- Chapter 10 Take the Lead: Sales Leadership and Emotional Intelligence -- Index.
650 0 $a Selling $x Psychological aspects. $3 245644
650 0 $a Customer relations $x Psychological aspects. $3 784393
650 0 $a Emotional intelligence. $3 258375
830 0 $a BusinessPro collection. $3 784392
856 4 0 $u http://portal.igpublish.com/iglibrary/search/AMAB0000795.html