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Business process crowdsourcingconcept, ontology and decision support /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Business process crowdsourcingby Nguyen Hoang Thuan.
Reminder of title:	concept, ontology and decision support /
Author:	Thuan, Nguyen Hoang.
Published:	Cham :Springer International Publishing :2019.
Description:	xx, 142 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Crowdsourcing.
Online resource:	http://dx.doi.org/10.1007/978-3-319-91391-9
ISBN:	9783319913919$q(electronic bk.)

Business process crowdsourcingconcept, ontology and decision support /
Thuan, Nguyen Hoang.

Business process crowdsourcingconcept, ontology and decision support /[electronic resource] :by Nguyen Hoang Thuan. - Cham :Springer International Publishing :2019. - xx, 142 p. :ill., digital ;24 cm. - Progress in IS,2196-8705. - Progress in IS..

Introduction -- Background -- Business Process Crowdsourcing: Building Blocks -- Business Process Crowdsourcing: Model and Case Study -- Ontology of Business Process Crowdsourcing -- Business Process Crowdsourcing Support Tools -- Discussion and Conclusion. .

This book conceptualises and develops crowdsourcing as an organisational business process. It argues that although for many organisations crowdsourcing still implies an immature one-off endeavour, when developed to a more repeatable business process it can harness innovation and agility. The book offers a process model to guide organisations towards the establishment of business process crowdsourcing (BPC), and empirically showcases and evaluates the model using two current major crowdsourcing projects. In order to consolidate the domain knowledge, the BPC model is turned into a heavyweight ontology capturing the concepts, hierarchical relationships and decision-making relationships necessary to establish crowdsourcing as a business process in an organisation. Lastly, based on the ontology it presents a decision tool that provides advice on making informed decisions about the performance of business process crowdsourcing activities.

ISBN: 9783319913919$q(electronic bk.)

Standard No.: 10.1007/978-3-319-91391-9doiSubjects--Topical Terms:

824570
Crowdsourcing.

LC Class. No.: QA76.9.H84

Dewey Class. No.: 004.65

Business process crowdsourcingconcept, ontology and decision support /
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