國立高雄大學圖資館 |

Language: English

Back

Designing performance measurement sy...

Franceschini, Fiorenzo.

Designing performance measurement systemstheory and practice of key performance indicators /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Designing performance measurement systemsby Fiorenzo Franceschini, Maurizio Galetto, Domenico Maisano.
Reminder of title:	theory and practice of key performance indicators /
Author:	Franceschini, Fiorenzo.
other author:	Galetto, Maurizio.
Published:	Cham :Springer International Publishing :2019.
Description:	xi, 211 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	EmployeesRating of.
Online resource:	https://doi.org/10.1007/978-3-030-01192-5
ISBN:	9783030011925$q(electronic bk.)

Designing performance measurement systemstheory and practice of key performance indicators /
Franceschini, Fiorenzo.

Designing performance measurement systemstheory and practice of key performance indicators /[electronic resource] :by Fiorenzo Franceschini, Maurizio Galetto, Domenico Maisano. - Cham :Springer International Publishing :2019. - xi, 211 p. :ill., digital ;24 cm. - Management for professionals,2192-8096. - Management for professionals..

Quality Management and Process Indicators -- Use and Abuse of Indicators -- From Measurement Theory to Indicator Theory -- Properties of Indicators -- Designing a Performance Measurement System.

Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions - even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.

ISBN: 9783030011925$q(electronic bk.)

Standard No.: 10.1007/978-3-030-01192-5doiSubjects--Topical Terms:

239011
Employees
--Rating of.

LC Class. No.: HF5549.5.R3 / F736 2019

Dewey Class. No.: 658.3125

Designing performance measurement systemstheory and practice of key performance indicators /
LDR:02215nmm a2200337 a 4500 001 552333
003 DE-He213
005 20190605160511.0
006 m d
007 cr nn 008maaau
008 191106s2019 gw s 0 eng d
020 $a 9783030011925$q(electronic bk.)
020 $a 9783030011918$q(paper)
024 7 $a 10.1007/978-3-030-01192-5 $2 doi
035 $a 978-3-030-01192-5
040 $a GP $c GP
041 0 $a eng
050 4 $a HF5549.5.R3 $b F736 2019
072 7 $a KJU $2 bicssc
072 7 $a BUS063000 $2 bisacsh
072 7 $a KJU $2 thema
082 0 4 $a 658.3125 $2 23
090 $a HF5549.5.R3 $b F815 2019
100 1 $a Franceschini, Fiorenzo. $3 515815
245 1 0 $a Designing performance measurement systems $h [electronic resource] : $b theory and practice of key performance indicators / $c by Fiorenzo Franceschini, Maurizio Galetto, Domenico Maisano.
260 $a Cham : $b Springer International Publishing : $b Imprint: Springer, $c 2019.
300 $a xi, 211 p. : $b ill., digital ; $c 24 cm.
490 1 $a Management for professionals, $x 2192-8096
505 0 $a Quality Management and Process Indicators -- Use and Abuse of Indicators -- From Measurement Theory to Indicator Theory -- Properties of Indicators -- Designing a Performance Measurement System.
520 $a Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions - even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.
650 0 $a Employees $x Rating of. $3 239011
650 0 $a Performance standards. $3 233506
650 0 $a Supervision of employees. $3 200506
650 1 4 $a Organization. $3 180004
650 2 4 $a Business Strategy/Leadership. $3 524336
650 2 4 $a Human Resource Management. $3 511062
650 2 4 $a Market Research/Competitive Intelligence. $3 731061
700 1 $a Galetto, Maurizio. $3 833007
700 1 $a Maisano, Domenico. $3 833008
710 2 $a SpringerLink (Online service) $3 273601
773 0 $t Springer eBooks
830 0 $a Management for professionals. $3 557942
856 4 0 $u https://doi.org/10.1007/978-3-030-01192-5
950 $a Business and Management (Springer-41169)