國立高雄大學圖資館 |

語系: 繁體中文

說明(常見問題)

圖資館首頁

登入

回首頁

切換: 標籤 | MARC模式 | ISBD

Advances in service scienceproceedin...

Qiu, Robin.

Advances in service scienceproceedings of the 2018 INFORMS international conference on service science /

紀錄類型:	書目-電子資源 : Monograph/item
正題名/作者:	Advances in service scienceedited by Hui Yang, Robin Qiu.
其他題名:	proceedings of the 2018 INFORMS international conference on service science /
其他作者:	Yang, Hui.
出版者:	Cham :Springer International Publishing :2019.
面頁冊數:	ix, 293 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
標題:	Service industriesCase studies.
電子資源:	https://doi.org/10.1007/978-3-030-04726-9
ISBN:	9783030047269$q(electronic bk.)

Advances in service scienceproceedings of the 2018 INFORMS international conference on service science /
Advances in service scienceproceedings of the 2018 INFORMS international conference on service science /[electronic resource] :edited by Hui Yang, Robin Qiu. - Cham :Springer International Publishing :2019. - ix, 293 p. :ill., digital ;24 cm. - Springer proceedings in business and economics,2198-7246. - Springer proceedings in business and economics..

Chapter 1. The Inmate Transportation Problem and its Application in the PA Department of Corrections -- Chapter 2. Robust modality selection in radiotherapy -- Chapter 3. Incentive-Based Rebalancing of Bike-Sharing Systems -- Chapter 4. A T-Shaped Measure of Multidisciplinarity in Academic Research Networks: The GRAND Case Study -- Chapter 5. Service Differentiation and Operating Segments: Research Opportunities and Implementation Challenges -- Chapter 6. Higher Education as a Service: The Science of Running a Lean Program in International Business -- Chapter 7. A Hypergraph-based Modeling Approach for Service Systems -- Chapter 8. Zone of Optimal Distinctiveness: Provider Asset Personalization and the Psychological Ownership of Shared Accommodation -- Chapter 9. Data Mining Methods for Describing Federal Government Career Trajectories and Predicting Employee Separation -- Chapter 10. Using the Service Science Canvas to Understand Institutional Change in a Public School System -- Chapter 11. Data-driven capacity management with machine learning: A novel approach and a case-study for a public service office -- Chapter 12. Harnessing Big Data and Analytics Solutions in Support of Smart City Services -- Chapter 13. The Pay Equity Dilemma Women Face Around the World -- Chapter 14. Project and Resource Optimization (PRO) for IT Service Delivery -- Chapter 15. A Unified Framework for Specifying Cost Models of IT Service Offerings -- Chapter 16. Toward a Context-aware Serendipitous Recommendation System -- Chapter 17. Analysis of service execution in the on-line sports gambling industry -- Chapter 18. Decision Modeling in Service Science -- Chapter 19. Predicting call center performance with machine learning -- Chapter 20. Information directed policy sampling for partially observable Markov decision processes with parametric uncertainty -- Chapter 21. Buffered Probability of Exceedance (bPOE) Ratings for Synthetic Instruments -- Chapter 22. Service Quality Assessment via Enhanced Data-Driven MCDM Model -- Chapter 23. Estimating the Effect of Social Influence on Subsequent Reviews -- Chapter 24. Product and Service Design for Remanufacturing, Uncertainty and the Environmental Impact in The Closed-loop Supply Chain Network -- Chapter 25. Towards the determinants of successful public-private partnership projects in Jamaica: A proposed methodology -- Chapter 26. Cognitive Solutioning of Highly-Valued IT Service Contracts -- Chapter 27. A Predictive Approach for Monitoring Services in the Internet of Things -- Chapter 28. Managing Clinical Appointments in an Academic Medical Center -- Chapter 29. Factors Influencing E-Procurement Adoption in the Transportation Industry.

This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications in fields including healthcare, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume highlight ways to approach such technical challenges in service science and are based on submissions from the 2018 INFORMS International Conference on Service Science.

ISBN: 9783030047269$q(electronic bk.)

Standard No.: 10.1007/978-3-030-04726-9doiSubjects--Topical Terms:

446956
Service industries
--Case studies.

LC Class. No.: HD9980.5 / .A383 2019

Dewey Class. No.: 338.47

Advances in service scienceproceedings of the 2018 INFORMS international conference on service science /
LDR:04842nmm a2200349 a 4500 001 555133
003 DE-He213
005 20190621172147.0
006 m d
007 cr nn 008maaau
008 191121s2019 gw s 0 eng d
020 $a 9783030047269$q(electronic bk.)
020 $a 9783030047252$q(paper)
024 7 $a 10.1007/978-3-030-04726-9 $2 doi
035 $a 978-3-030-04726-9
040 $a GP $c GP
041 0 $a eng
050 4 $a HD9980.5 $b .A383 2019
072 7 $a KJT $2 bicssc
072 7 $a BUS049000 $2 bisacsh
072 7 $a KJT $2 thema
072 7 $a KJMD $2 thema
082 0 4 $a 338.47 $2 23
090 $a HD9980.5 $b .A244 2019
245 0 0 $a Advances in service science $h [electronic resource] : $b proceedings of the 2018 INFORMS international conference on service science / $c edited by Hui Yang, Robin Qiu.
260 $a Cham : $b Springer International Publishing : $b Imprint: Springer, $c 2019.
300 $a ix, 293 p. : $b ill., digital ; $c 24 cm.
490 1 $a Springer proceedings in business and economics, $x 2198-7246
505 0 $a Chapter 1. The Inmate Transportation Problem and its Application in the PA Department of Corrections -- Chapter 2. Robust modality selection in radiotherapy -- Chapter 3. Incentive-Based Rebalancing of Bike-Sharing Systems -- Chapter 4. A T-Shaped Measure of Multidisciplinarity in Academic Research Networks: The GRAND Case Study -- Chapter 5. Service Differentiation and Operating Segments: Research Opportunities and Implementation Challenges -- Chapter 6. Higher Education as a Service: The Science of Running a Lean Program in International Business -- Chapter 7. A Hypergraph-based Modeling Approach for Service Systems -- Chapter 8. Zone of Optimal Distinctiveness: Provider Asset Personalization and the Psychological Ownership of Shared Accommodation -- Chapter 9. Data Mining Methods for Describing Federal Government Career Trajectories and Predicting Employee Separation -- Chapter 10. Using the Service Science Canvas to Understand Institutional Change in a Public School System -- Chapter 11. Data-driven capacity management with machine learning: A novel approach and a case-study for a public service office -- Chapter 12. Harnessing Big Data and Analytics Solutions in Support of Smart City Services -- Chapter 13. The Pay Equity Dilemma Women Face Around the World -- Chapter 14. Project and Resource Optimization (PRO) for IT Service Delivery -- Chapter 15. A Unified Framework for Specifying Cost Models of IT Service Offerings -- Chapter 16. Toward a Context-aware Serendipitous Recommendation System -- Chapter 17. Analysis of service execution in the on-line sports gambling industry -- Chapter 18. Decision Modeling in Service Science -- Chapter 19. Predicting call center performance with machine learning -- Chapter 20. Information directed policy sampling for partially observable Markov decision processes with parametric uncertainty -- Chapter 21. Buffered Probability of Exceedance (bPOE) Ratings for Synthetic Instruments -- Chapter 22. Service Quality Assessment via Enhanced Data-Driven MCDM Model -- Chapter 23. Estimating the Effect of Social Influence on Subsequent Reviews -- Chapter 24. Product and Service Design for Remanufacturing, Uncertainty and the Environmental Impact in The Closed-loop Supply Chain Network -- Chapter 25. Towards the determinants of successful public-private partnership projects in Jamaica: A proposed methodology -- Chapter 26. Cognitive Solutioning of Highly-Valued IT Service Contracts -- Chapter 27. A Predictive Approach for Monitoring Services in the Internet of Things -- Chapter 28. Managing Clinical Appointments in an Academic Medical Center -- Chapter 29. Factors Influencing E-Procurement Adoption in the Transportation Industry.
520 $a This volume offers the state-of-the-art research and developments in service science and related research, education and practice areas. It showcases emerging technology and applications in fields including healthcare, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users' both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions. The papers in this volume highlight ways to approach such technical challenges in service science and are based on submissions from the 2018 INFORMS International Conference on Service Science.
650 0 $a Service industries $v Case studies. $3 446956
650 1 4 $a Operations Research/Decision Theory. $3 273963
650 2 4 $a Big Data/Analytics. $3 742047
650 2 4 $a Mathematical and Computational Engineering. $3 775095
700 1 $a Yang, Hui. $3 811716
700 1 $a Qiu, Robin. $3 837169
710 2 $a SpringerLink (Online service) $3 273601
773 0 $t Springer eBooks
830 0 $a Springer proceedings in business and economics. $3 678321
856 4 0 $u https://doi.org/10.1007/978-3-030-04726-9
950 $a Business and Management (Springer-41169)