語系:
繁體中文
English
說明(常見問題)
圖資館首頁
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Human-centered digitalization and se...
~
Saari, Eveliina.
Human-centered digitalization and services
紀錄類型:
書目-電子資源 : Monograph/item
正題名/作者:
Human-centered digitalization and servicesedited by Marja Toivonen, Eveliina Saari.
其他作者:
Toivonen, Marja.
出版者:
Singapore :Springer Singapore :2019.
面頁冊數:
xvi, 323 p. :ill., digital ;24 cm.
Contained By:
Springer Nature eBook
標題:
Service industriesManagement.
電子資源:
https://doi.org/10.1007/978-981-13-7725-9
ISBN:
9789811377259$q(electronic bk.)
Human-centered digitalization and services
Human-centered digitalization and services
[electronic resource] /edited by Marja Toivonen, Eveliina Saari. - Singapore :Springer Singapore :2019. - xvi, 323 p. :ill., digital ;24 cm. - Translational systems sciences,v.192197-8832 ;. - Translational systems sciences ;v.1..
Chapter 1: Transformations of Services -- Chapter 2: Human-centric service co-innovation in public services from a practice-based perspective: a case of elderly care -- Chapter 3: Systems perspectives on the interaction between human and technological resources -- Chapter 4: HUMAN-CENTERED CO-EVALUATION METHOD AS A MEANS FOR SUSTAINABLE SERVICE INNOVATIONS -- Chapter 5: The changing everyday life of families and young people -- Chapter 6: Institutional logics in service ecosystems -- an analysis of immigration and social inclusion -- Chapter 7: The views of professionals on patients' value co-creation activities in public healthcare -- Chapter 8: Learning to interpret technological breakdowns: A path to technological literacy -- Chapter 9: Aging and technology in Japan and Finland - Comparative remarks -- Chapter 10: Robots as social and physical assistants in elderly care -- Chapter 11: Innovation by experimenting in public services -- Chapter 12: New Information Systems Supporting the Emotional Aspect of Care -- Chapter 13: Reframing Autonomy--My Data, Our Data and the Question of Human Dignity -- Chapter 14: Elderly care and digital services: Toward a sustainable sociotechnical transition -- Chapter 15: The Cinderella Story - Employees Reaching for New Agency in the Digital Era -- Chapter 16: How Society Can Maintain Human-Centric Artificial Intelligence.
This book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of services that digitalization enables, but which are often overlooked due to the focus on new technologies and devices. The book summarizes the past 20 years of research into the relationship between information and communications technology (ICT) and service innovation, and reveals that the ongoing digitalization is a qualitatively different phenomenon and represents a true paradigm shift. The all-encompassing integration and distribution of data raises critical issues such as preserving human dignity and individual autonomy; moreover, interaction practices that foster broad participation, trust, learning, and a willingness to share knowledge are called for. Citizen empowerment and multi-actor co-creation have become central to using digitalization to support the development of wellbeing and sustainability. Further, the book shows how employees and professionals can and should be involved in designing their future work, and in evaluating it. Proactiveness and participation in innovation endeavours are ways to guarantee meaningful work in an age of socio-technical transition. The book employs a variety of theoretical approaches and perspectives from diverse disciplines to illustrate these needs. In addition to theoretical analyses, some specific application areas are examined, e.g. services in health and social care, and problems linked to robots in elderly care. Given its scope, the book is highly recommended to all readers seeking an overview of the current understanding of the human side of digitalization and searching for concrete cases from different countries to illustrate the topic.
ISBN: 9789811377259$q(electronic bk.)
Standard No.: 10.1007/978-981-13-7725-9doiSubjects--Topical Terms:
200007
Service industries
--Management.
LC Class. No.: HD45 / .H85 2019
Dewey Class. No.: 658.514
Human-centered digitalization and services
LDR
:04280nmm a2200349 a 4500
001
586631
003
DE-He213
005
20200701182656.0
006
m d
007
cr nn 008maaau
008
210326s2019 si s 0 eng d
020
$a
9789811377259$q(electronic bk.)
020
$a
9789811377242$q(paper)
024
7
$a
10.1007/978-981-13-7725-9
$2
doi
035
$a
978-981-13-7725-9
040
$a
GP
$c
GP
041
0
$a
eng
050
4
$a
HD45
$b
.H85 2019
072
7
$a
KJMV6
$2
bicssc
072
7
$a
BUS087000
$2
bisacsh
072
7
$a
KJMV6
$2
thema
072
7
$a
PDG
$2
thema
082
0 4
$a
658.514
$2
23
090
$a
HD45
$b
.H918 2019
245
0 0
$a
Human-centered digitalization and services
$h
[electronic resource] /
$c
edited by Marja Toivonen, Eveliina Saari.
260
$a
Singapore :
$b
Springer Singapore :
$b
Imprint: Springer,
$c
2019.
300
$a
xvi, 323 p. :
$b
ill., digital ;
$c
24 cm.
490
1
$a
Translational systems sciences,
$x
2197-8832 ;
$v
v.19
505
0
$a
Chapter 1: Transformations of Services -- Chapter 2: Human-centric service co-innovation in public services from a practice-based perspective: a case of elderly care -- Chapter 3: Systems perspectives on the interaction between human and technological resources -- Chapter 4: HUMAN-CENTERED CO-EVALUATION METHOD AS A MEANS FOR SUSTAINABLE SERVICE INNOVATIONS -- Chapter 5: The changing everyday life of families and young people -- Chapter 6: Institutional logics in service ecosystems -- an analysis of immigration and social inclusion -- Chapter 7: The views of professionals on patients' value co-creation activities in public healthcare -- Chapter 8: Learning to interpret technological breakdowns: A path to technological literacy -- Chapter 9: Aging and technology in Japan and Finland - Comparative remarks -- Chapter 10: Robots as social and physical assistants in elderly care -- Chapter 11: Innovation by experimenting in public services -- Chapter 12: New Information Systems Supporting the Emotional Aspect of Care -- Chapter 13: Reframing Autonomy--My Data, Our Data and the Question of Human Dignity -- Chapter 14: Elderly care and digital services: Toward a sustainable sociotechnical transition -- Chapter 15: The Cinderella Story - Employees Reaching for New Agency in the Digital Era -- Chapter 16: How Society Can Maintain Human-Centric Artificial Intelligence.
520
$a
This book provides a timely overview of the impacts of digitalization from the perspective of everyday life, and argues that one central issue in digitalization is the development of new types of services that digitalization enables, but which are often overlooked due to the focus on new technologies and devices. The book summarizes the past 20 years of research into the relationship between information and communications technology (ICT) and service innovation, and reveals that the ongoing digitalization is a qualitatively different phenomenon and represents a true paradigm shift. The all-encompassing integration and distribution of data raises critical issues such as preserving human dignity and individual autonomy; moreover, interaction practices that foster broad participation, trust, learning, and a willingness to share knowledge are called for. Citizen empowerment and multi-actor co-creation have become central to using digitalization to support the development of wellbeing and sustainability. Further, the book shows how employees and professionals can and should be involved in designing their future work, and in evaluating it. Proactiveness and participation in innovation endeavours are ways to guarantee meaningful work in an age of socio-technical transition. The book employs a variety of theoretical approaches and perspectives from diverse disciplines to illustrate these needs. In addition to theoretical analyses, some specific application areas are examined, e.g. services in health and social care, and problems linked to robots in elderly care. Given its scope, the book is highly recommended to all readers seeking an overview of the current understanding of the human side of digitalization and searching for concrete cases from different countries to illustrate the topic.
650
0
$a
Service industries
$x
Management.
$3
200007
650
0
$a
Information technology.
$3
184390
650
0
$a
Aging
$x
Research.
$3
276230
650
1 4
$a
Innovation/Technology Management.
$3
514149
650
2 4
$a
Information Systems and Communication Service.
$3
274025
650
2 4
$a
Aging.
$3
188869
650
2 4
$a
Management.
$3
180005
700
1
$a
Toivonen, Marja.
$3
749647
700
1
$a
Saari, Eveliina.
$3
878178
710
2
$a
SpringerLink (Online service)
$3
273601
773
0
$t
Springer Nature eBook
830
0
$a
Translational systems sciences ;
$v
v.1.
$3
679480
856
4 0
$u
https://doi.org/10.1007/978-981-13-7725-9
950
$a
Business and Management (SpringerNature-41169)
筆 0 讀者評論
全部
電子館藏
館藏
1 筆 • 頁數 1 •
1
條碼號
館藏地
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約狀態
備註欄
附件
000000190416
電子館藏
1圖書
電子書
EB HD45 .H918 2019 2019
一般使用(Normal)
在架
0
1 筆 • 頁數 1 •
1
多媒體
多媒體檔案
https://doi.org/10.1007/978-981-13-7725-9
評論
新增評論
分享你的心得
Export
取書館別
處理中
...
變更密碼
登入