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Advances in the human side of servic...

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Advances in the human side of service engineeringproceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Advances in the human side of service engineeringedited by Christine Leitner ... [et al.].
Reminder of title:	proceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA /
other author:	Leitner, Christine.
corporate name:
Published:	Cham :Springer International Publishing :2021.
Description:	xvi, 529 p. :ill. (some col.), digital ;24 cm.
Contained By:	Springer Nature eBook
Subject:	Human engineeringCongresses.
Online resource:	https://doi.org/10.1007/978-3-030-80840-2
ISBN:	9783030808402$q(electronic bk.)

Advances in the human side of service engineeringproceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA /
Advances in the human side of service engineeringproceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA /[electronic resource] :edited by Christine Leitner ... [et al.]. - Cham :Springer International Publishing :2021. - xvi, 529 p. :ill. (some col.), digital ;24 cm. - Lecture notes in networks and systems,v.2662367-3370 ;. - Lecture notes in networks and systems ;v.1..

This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human-computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2021 Conference on the Human Side of Service Engineering, held virtually on 25-29 July, 2021, from USA, this book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.

ISBN: 9783030808402$q(electronic bk.)

Standard No.: 10.1007/978-3-030-80840-2doiSubjects--Topical Terms:

443986
Human engineering
--Congresses.

LC Class. No.: TA166 / .I58 2021

Dewey Class. No.: 620.82

Advances in the human side of service engineeringproceedings of the AHFE 2021 Virtual Conference on The Human Side of Service Engineering, July 25-29, 2021, USA /
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