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Usability testinga practitioner's gu...

Hertzum, Morten,

Usability testinga practitioner's guide to evaluating the user experience /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Usability testingMorten Hertzum.
Reminder of title:	a practitioner's guide to evaluating the user experience /
remainder title:	Practitioner's guide to evaluating the user experience
Author:	Hertzum, Morten,
Description:	1 online resource (121 p.)
Subject:	User interfaces (Computer systems)Testing.
Online resource:	https://portal.igpublish.com/iglibrary/search/MCPB0006527.html
ISBN:	9781681737812

Usability testinga practitioner's guide to evaluating the user experience /
Hertzum, Morten,

Usability testinga practitioner's guide to evaluating the user experience /[electronic resource] :Practitioner's guide to evaluating the user experienceMorten Hertzum. - 1 online resource (121 p.) - Synthesis lectures on human-centered informatics ;45. - Synthesis lectures on human-centered informatics ;16.

Includes bibliographical references (pages 87-104).

Access restricted to authorized users and institutions.

It is all too common for products, such as consumer appliances, information systems, mobile apps, and websites, to cause trouble and frustration. For example, products are often difficult or dull to use, make tasks less flexible or more tedious, shift attention away from important or gratifying activities, and simply fail to deliver expected benefits or experiences. By identifying such trouble and frustration in the lab prior to widespread use, usability tests have proven a valuable method for informing redesign efforts. A usability test consists of having test users exercise a product and think aloud about their experience using it, while an evaluator observes the users and listens in on their thoughts. On this basis, the evaluator identifies usability problems and assesses the user experience. This book describes how to conduct usability tests. After providing context about concepts and testing, the main chapters of the book cover the steps involved in preparing for a usability test, executing the test sessions, and analyzing the test data. Throughout the chapters, concrete guidance is balanced against more complex issues with an impact on the robustness, validity, completeness, impact, and cost of a usability test. The book concludes with an outlook to variations of usability testing and alternatives to it.

Mode of access: World Wide Web.

ISBN: 9781681737812Subjects--Topical Terms:

340878
User interfaces (Computer systems)
--Testing.Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: QA76.9.U83

Dewey Class. No.: 004.01

Usability testinga practitioner's guide to evaluating the user experience /
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520 3 $a It is all too common for products, such as consumer appliances, information systems, mobile apps, and websites, to cause trouble and frustration. For example, products are often difficult or dull to use, make tasks less flexible or more tedious, shift attention away from important or gratifying activities, and simply fail to deliver expected benefits or experiences. By identifying such trouble and frustration in the lab prior to widespread use, usability tests have proven a valuable method for informing redesign efforts. A usability test consists of having test users exercise a product and think aloud about their experience using it, while an evaluator observes the users and listens in on their thoughts. On this basis, the evaluator identifies usability problems and assesses the user experience. This book describes how to conduct usability tests. After providing context about concepts and testing, the main chapters of the book cover the steps involved in preparing for a usability test, executing the test sessions, and analyzing the test data. Throughout the chapters, concrete guidance is balanced against more complex issues with an impact on the robustness, validity, completeness, impact, and cost of a usability test. The book concludes with an outlook to variations of usability testing and alternatives to it.
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