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Design thinking for training and dev...

Boller, Sharon,

Design thinking for training and development creating learning journeys that get results /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Design thinking for training and development creating learning journeys that get results /Sharon Boller, Laura Fletcher.
Author:	Boller, Sharon,
other author:	Fletcher, Laura,
Description:	1 online resource (275 pages)
Subject:	Creative ability.
Online resource:	https://portal.igpublish.com/iglibrary/search/ASTDB0000752.html
ISBN:	195049618X

Design thinking for training and development creating learning journeys that get results /
Boller, Sharon,

Design thinking for training and development creating learning journeys that get results /Sharon Boller, Laura Fletcher. - 1 online resource (275 pages)

Includes bibliographical references and index.

Design thinking for training and development creating learning journeys that get results -- Contenrs -- Introduction -- Section 1. Get acquainted with the concepts -- 1. A primer on design thinking -- 2. Linking design thinking to learning experiences -- 3. A design thinking framework for training and development -- Section 2. Ger perspective and refine the problem -- 4. Start with the business perspective -- 5. Pull in the learner -- 6. Verify coonstraints as you go -- Section 3. Ideate, prototype and iterate -- 7. Ideate and prototype -- 8. Refine and develop -- Section 4. Inplement and evaluate -- 9. Implement -- 10. Evaluate -- Section 5. Sell your use case -- 11. Get buy-in from stakeholders -- 12. Using design thinking when a project is underway -- 13. CAISO scheduling coordinator curriculum -- 14. NxStage -- Acknoeledgments -- References and resources -- Appendixes -- Appendix 1 -- Appendix 2 -- Appendix 3 -- Appendix 4 -- Appendix 5 -- Appendix 6 -- Appendix 7 -- Appendix 8 -- Appendix 9 -- Appendix 10 -- Appendix 11 -- Appendix 12 -- Appendix 13 -- Appendix 14. Hoe apply design thinking midstream -- About the authors -- Index.

Access restricted to authorized users and institutions.

When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance. Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective. Refine the problem. Ideate and prototype. Iterate (develop, test, pilot, and refine). Implement. Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: a strategy blueprint to uncover what a stakeholder is trying to solve an empathy map to capture the learner's thoughts, actions, motivators, and challenges an experience map to better understand how the learner performs. With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.

Mode of access: World Wide Web.

ISBN: 195049618XSubjects--Topical Terms:

197735
Creative ability.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: TS171

Dewey Class. No.: 658.5752

Design thinking for training and development creating learning journeys that get results /
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245 1 0 $a Design thinking for training and development creating learning journeys that get results / $c Sharon Boller, Laura Fletcher.
264 1 $a Alexandria, VA : $b Association for Talent Development, $c 2020.
264 4 $c ©2020
300 $a 1 online resource (275 pages)
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504 $a Includes bibliographical references and index.
505 0 $a Design thinking for training and development creating learning journeys that get results -- Contenrs -- Introduction -- Section 1. Get acquainted with the concepts -- 1. A primer on design thinking -- 2. Linking design thinking to learning experiences -- 3. A design thinking framework for training and development -- Section 2. Ger perspective and refine the problem -- 4. Start with the business perspective -- 5. Pull in the learner -- 6. Verify coonstraints as you go -- Section 3. Ideate, prototype and iterate -- 7. Ideate and prototype -- 8. Refine and develop -- Section 4. Inplement and evaluate -- 9. Implement -- 10. Evaluate -- Section 5. Sell your use case -- 11. Get buy-in from stakeholders -- 12. Using design thinking when a project is underway -- 13. CAISO scheduling coordinator curriculum -- 14. NxStage -- Acknoeledgments -- References and resources -- Appendixes -- Appendix 1 -- Appendix 2 -- Appendix 3 -- Appendix 4 -- Appendix 5 -- Appendix 6 -- Appendix 7 -- Appendix 8 -- Appendix 9 -- Appendix 10 -- Appendix 11 -- Appendix 12 -- Appendix 13 -- Appendix 14. Hoe apply design thinking midstream -- About the authors -- Index.
506 $a Access restricted to authorized users and institutions.
520 3 $a When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance. Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to: Get perspective. Refine the problem. Ideate and prototype. Iterate (develop, test, pilot, and refine). Implement. Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include: a strategy blueprint to uncover what a stakeholder is trying to solve an empathy map to capture the learner's thoughts, actions, motivators, and challenges an experience map to better understand how the learner performs. With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.
538 $a Mode of access: World Wide Web.
650 0 $a Creative ability. $3 197735
650 0 $a Critical thinking. $3 202085
650 0 $a Product design. $3 530871
655 4 $a Electronic books. $2 local. $3 214472
700 1 $a Fletcher, Laura, $e author. $3 904349
856 4 0 $u https://portal.igpublish.com/iglibrary/search/ASTDB0000752.html