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Trends, applications, and challenges of chatbot technology

Record Type:	Electronic resources : Monograph/item
Title/Author:	Trends, applications, and challenges of chatbot technologyedited by Mohammad Amin Kuhail, Bayan AbuShawar, Rawad Hammad.
other author:	Kuhail, Mohammad Amin,
Published:	Hershey, Pennsylvania :IGI Global,2023.
Description:	1 online resource (373 p.)
Subject:	Expert systems (Computer science)
Online resource:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-6684-6234-8
ISBN:	9781668462355 (electronic bk.)

Trends, applications, and challenges of chatbot technology
Trends, applications, and challenges of chatbot technology[electronic resource] /edited by Mohammad Amin Kuhail, Bayan AbuShawar, Rawad Hammad. - Hershey, Pennsylvania :IGI Global,2023. - 1 online resource (373 p.)

Includes bibliographical references and index.

Section 1. Chatbot design and usability considerations. Chapter 1. Recent developments in chatbot usability and design methodologies ; Chapter 2. Chatbot design challenges and the effect on user behavior ; Chapter 3. The gendered nature of chatbots: anthropomorphism and authenticity -- Section 2. Chatbots in education: overview, applications, and challenges. Chapter 4. Applications of chatbots in education ; Chapter 5. Opportunities and challenges in educational chatbots ; Chapter 6. Chatbots as motivational agents: chatbots the value of a digital tool in pedagogy ; Chapter 7. Edubot: a framework for chatbot in education ; Chapter 8. Kalaambot and kalimabot: applications of chatbots in learning arabic as a foreign language -- Section 3. Chatbots in business: overview and challenges. Chapter 9. Chatbots for business and customer support ; Chapter 10. A review on chatbot personality and its expected effects on users -- Section 4. Chatbot algorithms and privacy concerns. Chapter 11. Recent advances in chatbot algorithms, techniques, and technologies: designing chatbots ; Chapter 12. Conversational AI chatbots in digital engagement: privacy and security concerns.

"This book will provide novel research content as well as reviews of the state of the art in chatbot technology. The book will cover a variety of theoretical and practical topics in various domains such as human-computer interaction, natural language processing, education, cybersecurity, and more. Such content could be highly beneficial to researchers aiming at developing chatbots that are usable, accurate, effective, and secure. Further, the book sheds light on challenges and open questions in chatbots, and possible research directions"--

ISBN: 9781668462355 (electronic bk.)Subjects--Topical Terms:

182450
Expert systems (Computer science)
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: QA76.76.C52 / T74 2023e

Dewey Class. No.: 005

Trends, applications, and challenges of chatbot technology
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245 0 0 $a Trends, applications, and challenges of chatbot technology $h [electronic resource] / $c edited by Mohammad Amin Kuhail, Bayan AbuShawar, Rawad Hammad.
260 $a Hershey, Pennsylvania : $b IGI Global, $c 2023.
300 $a 1 online resource (373 p.)
504 $a Includes bibliographical references and index.
505 0 $a Section 1. Chatbot design and usability considerations. Chapter 1. Recent developments in chatbot usability and design methodologies ; Chapter 2. Chatbot design challenges and the effect on user behavior ; Chapter 3. The gendered nature of chatbots: anthropomorphism and authenticity -- Section 2. Chatbots in education: overview, applications, and challenges. Chapter 4. Applications of chatbots in education ; Chapter 5. Opportunities and challenges in educational chatbots ; Chapter 6. Chatbots as motivational agents: chatbots the value of a digital tool in pedagogy ; Chapter 7. Edubot: a framework for chatbot in education ; Chapter 8. Kalaambot and kalimabot: applications of chatbots in learning arabic as a foreign language -- Section 3. Chatbots in business: overview and challenges. Chapter 9. Chatbots for business and customer support ; Chapter 10. A review on chatbot personality and its expected effects on users -- Section 4. Chatbot algorithms and privacy concerns. Chapter 11. Recent advances in chatbot algorithms, techniques, and technologies: designing chatbots ; Chapter 12. Conversational AI chatbots in digital engagement: privacy and security concerns.
520 $a "This book will provide novel research content as well as reviews of the state of the art in chatbot technology. The book will cover a variety of theoretical and practical topics in various domains such as human-computer interaction, natural language processing, education, cybersecurity, and more. Such content could be highly beneficial to researchers aiming at developing chatbots that are usable, accurate, effective, and secure. Further, the book sheds light on challenges and open questions in chatbots, and possible research directions"-- $c Provided by publisher.
650 0 $a Expert systems (Computer science) $3 182450
650 0 $a Virtual humans (Artificial intelligence) $3 952598
650 0 $a Question-answering systems. $3 277671
655 4 $a Electronic books. $2 local. $3 214472
700 1 $a Kuhail, Mohammad Amin, $d 1982-. $3 952596
700 1 $a AbuShawar, Bayan, $d 1972-. $3 952597
700 1 $a Hammad, Rawad, $d 1981-. $3 927439
710 2 $a IGI Global. $3 529832
856 4 0 $u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-6684-6234-8