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Smart services summitsmart services creating sustainability /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Smart services summitedited by Jurg Meierhofer, Shaun West, Thierry Buecheler.
Reminder of title:	smart services creating sustainability /
other author:	Meierhofer, Jürg.
Published:	Cham :Springer Nature Switzerland :2023.
Description:	xxii, 229 p. :ill. (some col.), digital ;24 cm.
Contained By:	Springer Nature eBook
Subject:	Service industriesHandbooks, manuals, etc.Technological innovations
Online resource:	https://doi.org/10.1007/978-3-031-36698-7
ISBN:	9783031366987$q(electronic bk.)

Smart services summitsmart services creating sustainability /
Smart services summitsmart services creating sustainability /[electronic resource] :edited by Jurg Meierhofer, Shaun West, Thierry Buecheler. - Cham :Springer Nature Switzerland :2023. - xxii, 229 p. :ill. (some col.), digital ;24 cm. - Progress in IS,2196-8713. - Progress in IS..

This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic and environmental aspects of sustainability in connection with new technologies. It includes contributions on how the quality and value of services are affected by digital technologies, how collaboration affects shared value creation, and how organizations can be enabled to drive digital value creation. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike.

ISBN: 9783031366987$q(electronic bk.)

Standard No.: 10.1007/978-3-031-36698-7doiSubjects--Topical Terms:

719479
Service industries
--Technological innovations--Handbooks, manuals, etc.

LC Class. No.: HD9980.5

Dewey Class. No.: 338.47

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520 $a This book presents up-to-date descriptions of smart services innovations in industry, supported by new scientific approaches. It summarizes the outcomes of the fourth Smart Services Summit, held in Zurich in October 2022, which primarily focused on how smart services can promote sustainability. As smart services accelerate, new technologies can be leveraged to create new value propositions and business models that deliver tangible sustainability outcomes. This book addresses social, economic and environmental aspects of sustainability in connection with new technologies. It includes contributions on how the quality and value of services are affected by digital technologies, how collaboration affects shared value creation, and how organizations can be enabled to drive digital value creation. Given its scope, the book represents an indispensable guide for practitioners and advanced students alike.
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