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Has the Integration of Self-Service Machines Made Disabled Customers Self-Efficient?

Record Type:	Electronic resources : Monograph/item
Title/Author:	Has the Integration of Self-Service Machines Made Disabled Customers Self-Efficient?
Author:	Agard, Sherine.
Published:	Ann Arbor : ProQuest Dissertations & Theses, 2023
Description:	130 p.
Notes:	Source: Dissertations Abstracts International, Volume: 85-02, Section: A.
Notes:	Advisor: Brown, Aaron.
Contained By:	Dissertations Abstracts International85-02A.
Subject:	Finance.
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=30531451
ISBN:	9798379961787

Has the Integration of Self-Service Machines Made Disabled Customers Self-Efficient?
Agard, Sherine.

Has the Integration of Self-Service Machines Made Disabled Customers Self-Efficient? - Ann Arbor : ProQuest Dissertations & Theses, 2023 - 130 p.

Source: Dissertations Abstracts International, Volume: 85-02, Section: A.

Thesis (D.B.A.)--Northcentral University, 2023.

This item must not be sold to any third party vendors.

Technology changed the way customers shop. Today's economy allows customers to scan and pay for their purchase by utilizing the self-service machine. The problem to be explored is how disabled customers explore challenges when utilizing the self-service machines. The self-service machine can be generally defined as a way customers can purchase items without socially interacting with cashiers. The purpose of this qualitative and phenomenological study is to explore methods to help disabled customers utilize self-service machines. Disabled customers were interviewed about their interaction with the self-service machine when making their purchases. The results provided an analysis of disabled customers who used the self-service machines in retail establishments.

ISBN: 9798379961787Subjects--Topical Terms:

183252
Finance.
Subjects--Index Terms:

Disability

Has the Integration of Self-Service Machines Made Disabled Customers Self-Efficient?
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300 $a 130 p.
500 $a Source: Dissertations Abstracts International, Volume: 85-02, Section: A.
500 $a Advisor: Brown, Aaron.
502 $a Thesis (D.B.A.)--Northcentral University, 2023.
506 $a This item must not be sold to any third party vendors.
520 $a Technology changed the way customers shop. Today's economy allows customers to scan and pay for their purchase by utilizing the self-service machine. The problem to be explored is how disabled customers explore challenges when utilizing the self-service machines. The self-service machine can be generally defined as a way customers can purchase items without socially interacting with cashiers. The purpose of this qualitative and phenomenological study is to explore methods to help disabled customers utilize self-service machines. Disabled customers were interviewed about their interaction with the self-service machine when making their purchases. The results provided an analysis of disabled customers who used the self-service machines in retail establishments.
590 $a School code: 1443.
650 4 $a Finance. $3 183252
650 4 $a Disability studies. $3 485822
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653 $a Disabled persons
653 $a Self-service machine
653 $a Technology acceptance model
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710 2 $a Northcentral University. $b School of Business. $3 966891
773 0 $t Dissertations Abstracts International $g 85-02A.
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