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CRM fundamentals
~
Johnson, Mathew.
CRM fundamentals
Record Type:
Electronic resources : Monograph/item
Title/Author:
CRM fundamentalsby Scott Kostojohn, Mathew Johnson, Brian Paulen.
remainder title:
Customer relations management fundamentals
Author:
Kostojohn, Scott.
other author:
Johnson, Mathew.
Published:
Berkeley, CA :Apress,2011.
Description:
xiii, 232 p. :ill., digital ;24 cm.
Contained By:
Springer eBooks
Subject:
Customer relationsManagement.
Online resource:
http://dx.doi.org/10.1007/978-1-4302-3591-0
ISBN:
9781430235910 (electronic bk.)
CRM fundamentals
Kostojohn, Scott.
CRM fundamentals
[electronic resource] /Customer relations management fundamentalsby Scott Kostojohn, Mathew Johnson, Brian Paulen. - Berkeley, CA :Apress,2011. - xiii, 232 p. :ill., digital ;24 cm.
ISBN: 9781430235910 (electronic bk.)Subjects--Topical Terms:
202165
Customer relations
--Management.
LC Class. No.: HF5415.5 / .K67 2011
Dewey Class. No.: 658.812
CRM fundamentals
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by Scott Kostojohn, Mathew Johnson, Brian Paulen.
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Professional and Applied Computing (Springer-12059)
based on 0 review(s)
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電子館藏
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1
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000000064614
電子館藏
1圖書
電子書
EB HF5415.5 .K86 2011
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0
1 records • Pages 1 •
1
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http://dx.doi.org/10.1007/978-1-4302-3591-0
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