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Award-winning customer service101 wa...

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Evenson, Ren�ee, (1951-)

Award-winning customer service101 ways to guarantee great performance /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Award-winning customer serviceRen�ee Evenson.
Reminder of title:	101 ways to guarantee great performance /
Author:	Evenson, Ren�ee,
Published:	New York :AMACOM,c2007.
Description:	xvii, 232 p. ;23 cm.
Notes:	Title from e-book title screen (viewed February 27, 2008).
Subject:	Customer services.
Online resource:	Connect to MyiLibrary resource
ISBN:	9786611128838

Award-winning customer service101 ways to guarantee great performance /
Evenson, Ren�ee,1951-

Award-winning customer service101 ways to guarantee great performance /[electronic resource] :Ren�ee Evenson. - New York :AMACOM,c2007. - xvii, 232 p. ;23 cm.

Title from e-book title screen (viewed February 27, 2008).

Includes bibliographical references and index.

Electronic reproduction.
UK :
MyiLibrary,
2008

Available via World Wide Web.

ISBN: 9786611128838

LCCN: 2007008289Subjects--Topical Terms:

200368
Customer services.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HF5415.5 / .E885 2007eb

Dewey Class. No.: 658.8/12

Award-winning customer service101 ways to guarantee great performance /
LDR:01037cmm 2200265 a 4500 001 227016
005 20071227141932.0
006 m d
007 cr zn |
008 100111s2007 nyu sb 001 0 eng
010 $a 2007008289
020 $a 9786611128838
020 $z 0814474543 (Paper)
020 $z 0814400604 (electronic bk.)
035 $a 112883 $b MIL
035 $a cis7443565
040 $a UK-RwCLS $c UK-RwCLS
050 1 4 $a HF5415.5 $b .E885 2007eb
082 0 4 $a 658.8/12 $2 22
100 1 $a Evenson, Ren�ee, $d 1951- $3 366341
245 1 0 $a Award-winning customer service $h [electronic resource] : $b 101 ways to guarantee great performance / $c Ren�ee Evenson.
260 $a New York : $c c2007. $b AMACOM,
300 $a xvii, 232 p. ; $c 23 cm.
500 $a Title from e-book title screen (viewed February 27, 2008).
504 $a Includes bibliographical references and index.
533 $a Electronic reproduction. $b UK : $c MyiLibrary, $d 2008 $n Available via World Wide Web. $n Access may be limited to MIL affiliated libraries.
650 0 $a Customer services. $3 200368
650 0 $a Customer relations. $3 202164
650 0 $a Employees $x Training of. $3 203588
655 7 $a Electronic books. $2 local. $3 214472
710 2 $a MyiLibrary. $3 286823
856 4 $z Connect to MyiLibrary resource $u http://www.myilibrary.com?id=112883

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Items

1 records • Pages 1 •
1

Inventory Number

No. of reservations

000000034593

電子館藏

1圖書

電子書

EB HF5415.5 E93 2007

一般使用(Normal)

On shelf

0

1 records • Pages 1 •
1

Multimedia

Multimedia file
http://www.myilibrary.com?id=112883

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