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Trust as the key to loyalty in busin...

Ebert, Tara.

Trust as the key to loyalty in business-to-consumer exchangestrust building measures in the banking industry /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Trust as the key to loyalty in business-to-consumer exchangesby Tara Ebert.
Reminder of title:	trust building measures in the banking industry /
Author:	Ebert, Tara.
Published:	Wiesbaden :Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden,2009.
Description:	xviii, 198 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Customer relationsManagement.
Online resource:	http://dx.doi.org/10.1007/978-3-8349-8307-7
ISBN:	9783834983077 (electronic bk.)

Trust as the key to loyalty in business-to-consumer exchangestrust building measures in the banking industry /
Ebert, Tara.

Trust as the key to loyalty in business-to-consumer exchangestrust building measures in the banking industry /[electronic resource] :by Tara Ebert. - Wiesbaden :Gabler Verlag / Springer Fachmedien Wiesbaden GmbH, Wiesbaden,2009. - xviii, 198 p. :ill., digital ;24 cm.

ISBN: 9783834983077 (electronic bk.)Subjects--Topical Terms:

202165
Customer relations
--Management.Index Terms--Occupation:

Banks and banking.

LC Class. No.: HF5415.5 / .E24 2009

Dewey Class. No.: 332.1

Trust as the key to loyalty in business-to-consumer exchangestrust building measures in the banking industry /
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