Customer services - Handbooks, manuals, etc. - United States

The Nordstrom way to customer service excellence :a handbook for implementing great service in your organization / by: (書目-語言資料,印刷品)

Yes! on demandhow to create winning, customized library service / by: (書目-電子資源)

Public services (Libraries)

Nordstrom (Firm)

Library employees

Customer services

Department stores

Libraries

Public libraries