Public services (Libraries) - United States.

The learning commonsseven simple steps to transform your library / by: (書目-電子資源)

Reference rebornbreathing new life into public services librarianship / by: (書目-電子資源)

Crash course in dealing with difficult library customers by: (書目-電子資源)

Stellar customer servicetraining library staff to exceed expectations / by: (書目-電子資源)

Responding to rapid change in librariesa user experience approach / by: (書目-電子資源)

Public services (Libraries)

School libraries

Electronic reference services (Libraries)

Organizational change

Information commons

High school libraries

Librarians

Conflict management.

Internet in library reference services.

Library employees

Reference services (Libraries)

Libraries

Libraries and students

Library users

Public libraries