Public services (Libraries) - United States.

The learning commonsseven simple steps to transform your library / by: (Electronic resources)

Reference rebornbreathing new life into public services librarianship / by: (Electronic resources)

Crash course in dealing with difficult library customers by: (Electronic resources)

Stellar customer servicetraining library staff to exceed expectations / by: (Electronic resources)

Responding to rapid change in librariesa user experience approach / by: (Electronic resources)

Public services (Libraries)

School libraries

Electronic reference services (Libraries)

Organizational change

Information commons

High school libraries

Librarians

Conflict management.

Internet in library reference services.

Library employees

Reference services (Libraries)

Libraries

Libraries and students

Library users

Public libraries