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Customer relationship management sys...

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Sharp, Duane E.

Customer relationship management systems handbook /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer relationship management systems handbook /Duane E. Sharp.
Author:	Sharp, Duane E.
Published:	Boca Raton, FL :Auerbach,2003.
Description:	xxi, 242 p. :ill. ;26 cm.
Subject:	Customer relationsManagement.
ISBN:	0849311438 (pbk. : alk. paper) :

Customer relationship management systems handbook /
Sharp, Duane E.

Customer relationship management systems handbook /Duane E. Sharp. - Boca Raton, FL :Auerbach,2003. - xxi, 242 p. :ill. ;26 cm.

Includes bibliographical references and index.

ISBN: 0849311438 (pbk. : alk. paper) :NT$2426

LCCN: 2002018592Subjects--Topical Terms:

202165
Customer relations
--Management.

LC Class. No.: HF5415.5 / S531 2003

Dewey Class. No.: 658.8/12

Customer relationship management systems handbook /
LDR:00564nam 2200181 a 450 001 153052
005 19971223141648.0
008 090528s2003 flua 001 0 eng
010 $a 2002018592
020 $a 0849311438 (pbk. : alk. paper) : $c NT$2426
035 $a 00067471
040 $a DLC $c DLC
042 $a pcc
050 0 0 $a HF5415.5 $b S531 2003
082 0 0 $2 21 $a 658.8/12
100 $a Sharp, Duane E. $3 208218
245 1 0 $a Customer relationship management systems handbook / $c Duane E. Sharp.
260 $a Boca Raton, FL : $c 2003. $b Auerbach,
300 $a xxi, 242 p. : $b ill. ; $c 26 cm.
504 $a Includes bibliographical references and index.
650 $a Customer relations $x Management. $3 202165
650 $a Customer relations $x Management $x Data processing. $3 208219

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HF5415.5 S531 2003

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