組織變革、工作滿意度、工作績效間關係之探討—以T公司為例 = A Stu...
國立高雄大學高階經營管理碩士在職專班(EMBA)

 

  • 組織變革、工作滿意度、工作績效間關係之探討—以T公司為例 = A Study of Relationship Among Organizational Change, Job Satisfaction and Job Performance — A Case Study of Company T
  • 紀錄類型: 書目-語言資料,印刷品 : 單行本
    並列題名: A Study of Relationship Among Organizational Change, Job Satisfaction and Job Performance — A Case Study of Company T
    作者: 陳秋敏,
    其他團體作者: 國立高雄大學
    出版地: [高雄市]
    出版者: 撰者;
    出版年: 2009[民98]
    面頁冊數: 7, 146面圖,表 : 30公分;
    標題: 工作滿意度
    標題: Job performance
    電子資源: http://handle.ncl.edu.tw/11296/ndltd/18368907879262386945
    附註: 參考書目:面126-142
    附註: 指導教授:盧昆宏
    附註: 附錄:研究問卷
    摘要註: 文獻指出組織實施變革並不一定成功,組織是否有周詳的變革計畫雖然很重要,但員工的心理反應更是成敗的主因之一。大部分的研究顯示若員工對變革目的之評價及感受程度愈高,工作滿意度隨之愈高,惟仍有部分研究呈現相反的結果。工作滿意與工作績效兩者間之關係,不同研究所獲得的結論並不一致;在組織變革與工作績效間之探討,少數研究結果呈現普通關聯或無關聯。多數研究認為組織變革、工作滿意度與工作績效間具顯著相關,惟仍有部分研究顯示三者間並無顯著影響。鑑於上述,本研究以T公司為例探討「組織變革」、「工作滿意度」及「工作績效」三者間之關係。經實證研究結果如下:一、由敘述性統計分析,分析了個案公司同仁於「組織變革」、「工作滿意度」及「工作績效」三者之認知與滿意程度,俾提供個案公司未來於經營策略上及管理制度上實施之參考與應用。二、依據卡方分析結果驗證各項人口統計變項對組織變革、工作滿意度及工作績效等構面有顯著差異。三、經因素分析後,組織變革得出「與利益一致性」、「組織領導」、「個人需求與價值」、「工作技能」四個因素;工作滿意度得出「成就感」、「上司領導」、「工作事件」、「自我成長」四個因素;工作績效得出「達成目標」、「工作表現」二個因素。將該等因素進行相關分析得到以下之結論:1. 組織變革各因素對工作滿意度各因素間有顯著相關。2. 工作滿意度各因素對工作績效各因素間有顯著相關。3. 組織變革各因素對工作績效各因素間有顯著相關。 Various documents pointed out that the organizational change doesn’t lead up to success for sure. It is important that the organizational change projects are well-laid, but the mental reaction should be one of the main reasons to determine success or failure. Most researches showed that higher the evaluation and experienced level to change objective for employees are, higher the job satisfaction is; but still some researches showed opponent results. The relationship between job satisfaction and job performance didn’t reach the same conclusion through different researches. About the discussions for organizational change and job performance, a few researches showed that they are ordinary or not correlated. Most researches considered that organizational change, job satisfaction and job performance are obviously correlated, but still some researches showed that there are no obvious effects between three of them. According to above descriptions, this research discussed the relationships between organizational change, job satisfaction and job performance by taking company T as example. The research results through verifications are listed below:1.In order to provide references and implementations for future business strategies and management institutions to case study company, the acknowledge and satisfaction level about organizational change, job satisfaction and job performance of case study company employees are analyzed through descriptive statistical analysis.2.According to the Chi-square test verification, there are obvious differences to organizational change, job satisfaction and job performance aspects affected by various population statistical factors.3.Through the Factor Analysis, organizational change reaches four factors including consistency to benefit, organizational leadership, individual need and value and job skill; job satisfaction reached four factors including sense of achievement, superior leadership, job event and individual development; job performance reaches two factors including target achievement and job representation. Above factors are analyzed and concluded as below:(1)Factors of organizational change are positively correlated to factors of job satisfaction obviously.(2)Factors of job satisfaction are positively correlated to factors of job performance obviously.(3)Factors of organizational change are positively correlated to factors of job performance obviously.
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