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Outsourcing global servicesknowledge, innovation and social capital /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Outsourcing global services[edited by] Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks.
Reminder of title:	knowledge, innovation and social capital /
other author:	Willcocks, Leslie.
Published:	Basingstoke ;Palgrave Macmillan,2008.
Description:	1 online resource (xvii, 316 p.) :ill.
Notes:	Description based on print version record.
Subject:	Knowledge management.
Online resource:	access to fulltext (Palgrave)
ISBN:	9780230227415 (electronic bk.)

Outsourcing global servicesknowledge, innovation and social capital /
Outsourcing global servicesknowledge, innovation and social capital /[electronic resource] :[edited by] Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks. - Basingstoke ;Palgrave Macmillan,2008. - 1 online resource (xvii, 316 p.) :ill. - Technology, work and globalization. - Technology, work and globalization..

Description based on print version record.

Includes bibliographical references and index.

On the soft side of global IT outsourcing : innovating in relationships, social capital, and knowledge / Ilan Oshri, Julia Kotlarsky, and Leslie Willcocks -- Exploring relationships in information systems outsourcing : a typology of IS outsourcing relationships / Stefanie Leimeister and Helmut Krcmar -- Offshore middlemen : transnational imtermediation in technology sourcing / Volker Mahnke, Jonathan Wareham, and Niels Bj²rn-Andersen -- IT outsourcing from a client perspective : exploringclient developments and their impact on supplier capabilities / Albert G. Plugge, Gerard M. Wijers,and Renâe W. Wagenaar -- Operational capabilities development in mediated offshore software services models / Sirkka L. Jarvenpaa and Ji-Ye Mao -- Integrated collaboration across distributed sites : the perils of process and the promise of practice / GaryC. David ... [et al.] -- Successful knowledge transfer within offshoresupplier networks : a case study exploring social capital in strategicalliances / Joseph W. Rottman -- Risk, anxiety, and the production of comfort/trust in the context of globalized modes of working : the case of an Ireland-India IS offshoring relationship / Sâeamas Kelly and Camilla Noonan -- Requirements analysis in offshore is development : remotebridging of differences in understanding / Paul C. van Fenema, Vinay Tiwari, and Paul W.L. Vlaar -- Global expertise and quality standards inICT offshore projects / Esther Ruiz Ben -- Step by step : the development of knowledge transfer and collaboration in a nearshore software development project / Michaela Wieandt -- Managing dispersed expertise in IT offshore outsourcing : lessons from Tata Consultancy Services / IlanOshri, Julia Kotlarsky, and Leslie Willcocks.

ISBN: 9780230227415 (electronic bk.)

Standard No.: 10.1057/9780230227415doiSubjects--Topical Terms:

200613
Knowledge management.
Index Terms--Genre/Form:

214472
Electronic books.

LC Class. No.: HD2731 / .O98 2008eb

Dewey Class. No.: 658.4/058

Outsourcing global servicesknowledge, innovation and social capital /
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020 $a 9780230227415 (electronic bk.)
020 $a 0230227414 (electronic bk.)
024 7 $a 10.1057/9780230227415 $2 doi
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245 0 0 $a Outsourcing global services $h [electronic resource] : $b knowledge, innovation and social capital / $c [edited by] Ilan Oshri, Julia Kotlarsky and Leslie P. Willcocks.
260 $a Basingstoke ; $a New York : $b Palgrave Macmillan, $c 2008.
300 $a 1 online resource (xvii, 316 p.) : $b ill.
490 1 $a Technology, work and globalization
500 $a Description based on print version record.
504 $a Includes bibliographical references and index.
505 0 $a On the soft side of global IT outsourcing : innovating in relationships, social capital, and knowledge / Ilan Oshri, Julia Kotlarsky, and Leslie Willcocks -- Exploring relationships in information systems outsourcing : a typology of IS outsourcing relationships / Stefanie Leimeister and Helmut Krcmar -- Offshore middlemen : transnational imtermediation in technology sourcing / Volker Mahnke, Jonathan Wareham, and Niels Bj²rn-Andersen -- IT outsourcing from a client perspective : exploringclient developments and their impact on supplier capabilities / Albert G. Plugge, Gerard M. Wijers,and Renâe W. Wagenaar -- Operational capabilities development in mediated offshore software services models / Sirkka L. Jarvenpaa and Ji-Ye Mao -- Integrated collaboration across distributed sites : the perils of process and the promise of practice / GaryC. David ... [et al.] -- Successful knowledge transfer within offshoresupplier networks : a case study exploring social capital in strategicalliances / Joseph W. Rottman -- Risk, anxiety, and the production of comfort/trust in the context of globalized modes of working : the case of an Ireland-India IS offshoring relationship / Sâeamas Kelly and Camilla Noonan -- Requirements analysis in offshore is development : remotebridging of differences in understanding / Paul C. van Fenema, Vinay Tiwari, and Paul W.L. Vlaar -- Global expertise and quality standards inICT offshore projects / Esther Ruiz Ben -- Step by step : the development of knowledge transfer and collaboration in a nearshore software development project / Michaela Wieandt -- Managing dispersed expertise in IT offshore outsourcing : lessons from Tata Consultancy Services / IlanOshri, Julia Kotlarsky, and Leslie Willcocks.
650 0 $a Knowledge management. $3 200613
650 0 $a Information resources management. $3 200617
650 0 $a Technological innovations $3 207418
650 0 $a Globalization $x Economic aspects. $3 200084
650 0 $a Contracting out $x Management. $3 245675
655 7 $a Electronic books. $2 local. $3 214472
700 1 $a Willcocks, Leslie. $3 199912
700 1 $a Oshri, Ilan. $3 459857
700 1 $a Kotlarsky, Julia. $3 459868
776 0 8 $i Print version: $t Outsourcing global services. $d Basingstoke ; New York: Palgrave Macmillan, 2008 $z 9780230206670 $w (OCoLC)225819960
830 0 $a Technology, work and globalization. $3 459869
856 4 0 $3 Palgrave Connect $u https://link.springer.com/book/10.1057/9780230227415 $z access to fulltext (Palgrave)