Language:
English
繁體中文
Help
圖資館首頁
Login
Back
Switch To:
Labeled
|
MARC Mode
|
ISBD
Service design and delivery
~
Angelis, Jannis.
Service design and delivery
Record Type:
Electronic resources : Monograph/item
Title/Author:
Service design and deliveryedited by Mairi Macintyre, Glenn Parry, Jannis Angelis.
other author:
Macintyre, Mairi.
Published:
Boston, MA :Springer Science+Business Media, LLC,2011.
Description:
xxii, 169 p. :ill., digital ;24 cm.
Series:
Service science: Research and innovations in the service economy,
Contained By:
Springer eBooks
Subject:
Service industries.
Online resource:
http://dx.doi.org/10.1007/978-1-4419-8321-3
ISBN:
9781441983213 (electronic bk.)
Service design and delivery
Service design and delivery
[electronic resource] /edited by Mairi Macintyre, Glenn Parry, Jannis Angelis. - Boston, MA :Springer Science+Business Media, LLC,2011. - xxii, 169 p. :ill., digital ;24 cm. - Service science: Research and innovations in the service economy,1865-4924.
ISBN: 9781441983213 (electronic bk.)Subjects--Topical Terms:
201121
Service industries.
LC Class. No.: HD9980.5 / .S47 2011
Dewey Class. No.: 658.8
Service design and delivery
LDR
:00864nmm 2200241 a 4500
001
294379
003
Springer
005
20110722162748.0
006
m d
007
cr nn 008maaau
008
110816s2011 mau s j eng d
020
$a
9781441983213 (electronic bk.)
020
$a
9781441983206 (paper)
035
$a
978-1-4419-8320-6
050
0 4
$a
HD9980.5
$b
.S47 2011
082
0 4
$a
658.8
$2
22
090
$a
HD9980.5
$b
.S491 2011
245
0 0
$a
Service design and delivery
$h
[electronic resource] /
$c
edited by Mairi Macintyre, Glenn Parry, Jannis Angelis.
260
$a
Boston, MA :
$b
Springer Science+Business Media, LLC,
$c
2011.
300
$a
xxii, 169 p. :
$b
ill., digital ;
$c
24 cm.
440
0
$a
Service science: Research and innovations in the service economy,
$x
1865-4924
650
0
$a
Service industries.
$3
201121
650
0
$a
Service industries
$x
Quality control.
$3
454467
650
0
$a
Customer services.
$3
200368
650
1 4
$a
Computer Science.
$3
212513
650
2 4
$a
Management of Computing and Information Systems.
$3
274191
650
2 4
$a
Management/Business for Professionals.
$3
283813
650
2 4
$a
Operations Research/Decision Theory.
$3
273963
650
2 4
$a
Business Information Systems.
$3
274346
700
1
$a
Macintyre, Mairi.
$3
511923
700
1
$a
Parry, Glenn.
$3
285884
700
1
$a
Angelis, Jannis.
$3
511924
710
2
$a
SpringerLink (Online service)
$3
273601
773
0
$t
Springer eBooks
856
4 0
$u
http://dx.doi.org/10.1007/978-1-4419-8321-3
950
$a
Business and Economics (Springer-11643)
based on 0 review(s)
ALL
電子館藏
Items
1 records • Pages 1 •
1
Inventory Number
Location Name
Item Class
Material type
Call number
Usage Class
Loan Status
No. of reservations
Opac note
Attachments
000000055324
電子館藏
1圖書
電子書
EB HD9980.5 .S47 2011
一般使用(Normal)
On shelf
0
1 records • Pages 1 •
1
Multimedia
Multimedia file
http://dx.doi.org/10.1007/978-1-4419-8321-3
Reviews
Add a review
and share your thoughts with other readers
Export
pickup library
Processing
...
Change password
Login