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顧客服務 - 個案研究
Overview
Works:
3 works in 3 publications in 3 languages
Titles
服務體驗工程方法指引 = SEE, service experience engineering. 實務篇
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(Language materials, printed)
服務體驗工程方法指引 = SEE, service experience engineering. 研究篇
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(Language materials, printed)
CRM客戶關係管理理論、設計與應用實務
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(Language materials, printed)
Subjects
顧客關係管理
顧客服務
銷售
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