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The CRM handbook :a business guide t...
~
Dyche, Jill.
The CRM handbook :a business guide to customer relationship management /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
The CRM handbook :Jill Dyche.
Reminder of title:
a business guide to customer relationship management /
Author:
Dyche, Jill.
Published:
Boston :Addison Wesley,c2002.
Description:
xxiv, 307 p. :ill. ;24 cm.
Series:
Addison-Wesley information technology series
Subject:
Customer relationsManagement.
ISBN:
0201730626 (pbk.) :
The CRM handbook :a business guide to customer relationship management /
Dyche, Jill.
The CRM handbook :
a business guide to customer relationship management /Jill Dyche. - Boston :Addison Wesley,c2002. - xxiv, 307 p. :ill. ;24 cm. - Addison-Wesley information technology series.
Includes bibliographical references (p. 281-286) and index.
ISBN: 0201730626 (pbk.) :NT$1366
LCCN: 2001034337Subjects--Topical Terms:
202165
Customer relations
--Management.
LC Class. No.: HF5415.5 / D994 2002
Dewey Class. No.: 658.8/12
The CRM handbook :a business guide to customer relationship management /
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The CRM handbook :
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a business guide to customer relationship management /
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Jill Dyche.
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Boston :
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Addison Wesley,
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xxiv, 307 p. :
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ill. ;
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24 cm.
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Addison-Wesley information technology series
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Includes bibliographical references (p. 281-286) and index.
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Customer relations
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Management.
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202165
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西方語文圖書區(四樓)
Items
2 records • Pages 1 •
1
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320000132292
西方語文圖書區(四樓)
1圖書
一般圖書
HF5415.5 D994 2002
一般使用(Normal)
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0
320000314981
西方語文圖書區(四樓)
1圖書
一般圖書
HF5415.5 D994 2002 c.2
一般使用(Normal)
On shelf
0
2 records • Pages 1 •
1
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