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The customer differential :the compl...

Nykamp, Melinda.

The customer differential :the complete guide to implementing customer relationship management /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	The customer differential :Melinda Nykamp.
Reminder of title:	the complete guide to implementing customer relationship management /
Author:	Nykamp, Melinda.
Published:	New York :AMACOM,c2001.
Description:	x, 212 p. :ill. ;24 cm.
Notes:	Includes index.
Subject:	Customer relationsManagement.
ISBN:	081440622X :

The customer differential :the complete guide to implementing customer relationship management /
Nykamp, Melinda.

The customer differential :the complete guide to implementing customer relationship management /Melinda Nykamp. - New York :AMACOM,c2001. - x, 212 p. :ill. ;24 cm.

Includes index.

ISBN: 081440622X :NT$856

LCCN: 00050226 Subjects--Topical Terms:

202165
Customer relations
--Management.

LC Class. No.: HF5415.5 / N995 2001

Dewey Class. No.: 658.8/12

The customer differential :the complete guide to implementing customer relationship management /
LDR:00557nam 2200181 a 450 001 151270
005 19990411091105.0
008 090528s2001 nyua 001 0 eng
010 $a 00050226
020 $a 081440622X : $c NT$856
035 $a 00045854
040 $a DLC $c DLC $d DLC
042 $a pcc
050 0 0 $a HF5415.5 $b N995 2001
082 0 0 $2 21 $a 658.8/12
100 $a Nykamp, Melinda. $3 203763
245 1 4 $a The customer differential : $b the complete guide to implementing customer relationship management / $c Melinda Nykamp.
260 $a New York : $c c2001. $b AMACOM,
300 $a x, 212 p. : $b ill. ; $c 24 cm.
500 $a Includes index.
650 $a Customer relations $x Management. $3 202165
650 $a Data mining. $3 184440