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CRM unplugged :releasing CRM's strat...
~
Bligh, Philip.
CRM unplugged :releasing CRM's strategic value /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
CRM unplugged :by Philip Bligh, Douglas Turk.
Reminder of title:
releasing CRM's strategic value /
Author:
Bligh, Philip.
other author:
Turk, Douglas.
Published:
Hoboken, N.J. :John Wiley & Sons,c2004.
Description:
xviii, 205 p. :ill. ;24 cm.
Subject:
Customer relationsManagement.
Online resource:
http://www.loc.gov/catdir/description/wiley041/2003025014.html
ISBN:
0471483044
CRM unplugged :releasing CRM's strategic value /
Bligh, Philip.
CRM unplugged :
releasing CRM's strategic value /by Philip Bligh, Douglas Turk. - Hoboken, N.J. :John Wiley & Sons,c2004. - xviii, 205 p. :ill. ;24 cm.
Includes bibliographical references and index.
ISBN: 0471483044
LCCN: 2003025014Subjects--Topical Terms:
202165
Customer relations
--Management.
LC Class. No.: HF5415.5 / .B56 2004
Dewey Class. No.: 658.812 / B618
CRM unplugged :releasing CRM's strategic value /
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CRM unplugged :
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releasing CRM's strategic value /
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by Philip Bligh, Douglas Turk.
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Hoboken, N.J. :
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c2004.
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John Wiley & Sons,
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xviii, 205 p. :
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ill. ;
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24 cm.
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Includes bibliographical references and index.
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Customer relations
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Management
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Publisher description
$u
http://www.loc.gov/catdir/description/wiley041/2003025014.html
$z
http://www.loc.gov/catdir/description/wiley041/2003025014.html
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西方語文圖書區(四樓)
Items
2 records • Pages 1 •
1
Inventory Number
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Attachments
320000203861
西方語文圖書區(四樓)
1圖書
一般圖書
HF5415.5 B56 2004
一般使用(Normal)
On shelf
0
320000318420
西方語文圖書區(四樓)
1圖書
一般圖書
HF5415.5 B56 2004 c.2
一般使用(Normal)
On shelf
0
2 records • Pages 1 •
1
Multimedia
Multimedia file
http://www.loc.gov/catdir/description/wiley041/2003025014.html
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