國立高雄大學圖資館 |

Language: English

Back

Engagement of intercultural project ...

Luckmann, Patrick.

Engagement of intercultural project customersa relational model /

Record Type:	Electronic resources : Monograph/item
Title/Author:	Engagement of intercultural project customersby Patrick Luckmann.
Reminder of title:	a relational model /
Author:	Luckmann, Patrick.
Published:	Cham :Springer International Publishing :2020.
Description:	xxvi, 263 p. :ill., digital ;24 cm.
Contained By:	Springer eBooks
Subject:	Customer relationsManagement.
Online resource:	https://doi.org/10.1007/978-3-030-39485-1
ISBN:	9783030394851$q(electronic bk.)

Engagement of intercultural project customersa relational model /
Luckmann, Patrick.

Engagement of intercultural project customersa relational model /[electronic resource] :by Patrick Luckmann. - Cham :Springer International Publishing :2020. - xxvi, 263 p. :ill., digital ;24 cm. - Contributions to management science,1431-1941. - Contributions to management science..

Introduction to Intercultural Project Customer Engagement -- Theory in Intercultural Project Customer Engagement -- Qualitative Analysis: Intercultural Project Customer Engagement -- Delphi Survey: Intercultural Project Customer Engagement -- Intercultural Project Customer Engagement.

This book examines the effective and appropriate integration of project customers in intercultural settings. It first presents the theoretical background and the state of the art in intercultural project stakeholder management. The book then describes the use of qualitative and quantitative (Delphi survey) methods to produce a dataset, and the development of a relational model for customer engagement in intercultural projects based on this dataset. The book can be used to inform future research in the area of international project management, while also serving as a guide for project management practitioners who need to engage culturally diverse users, sponsors and customers.

ISBN: 9783030394851$q(electronic bk.)

Standard No.: 10.1007/978-3-030-39485-1doiSubjects--Topical Terms:

202165
Customer relations
--Management.

LC Class. No.: HF5415.5 / .L865 2020

Dewey Class. No.: 658.812

Engagement of intercultural project customersa relational model /
LDR:02023nmm a2200337 a 4500 001 574693
003 DE-He213
005 20200708133334.0
006 m d
007 cr nn 008maaau
008 201016s2020 sz s 0 eng d
020 $a 9783030394851$q(electronic bk.)
020 $a 9783030394844$q(paper)
024 7 $a 10.1007/978-3-030-39485-1 $2 doi
035 $a 978-3-030-39485-1
040 $a GP $c GP
041 0 $a eng
050 4 $a HF5415.5 $b .L865 2020
072 7 $a KJMP $2 bicssc
072 7 $a BUS041000 $2 bisacsh
072 7 $a KJMP $2 thema
082 0 4 $a 658.812 $2 23
090 $a HF5415.5 $b .L941 2020
100 1 $a Luckmann, Patrick. $3 862419
245 1 0 $a Engagement of intercultural project customers $h [electronic resource] : $b a relational model / $c by Patrick Luckmann.
260 $a Cham : $b Springer International Publishing : $b Imprint: Springer, $c 2020.
300 $a xxvi, 263 p. : $b ill., digital ; $c 24 cm.
490 1 $a Contributions to management science, $x 1431-1941
505 0 $a Introduction to Intercultural Project Customer Engagement -- Theory in Intercultural Project Customer Engagement -- Qualitative Analysis: Intercultural Project Customer Engagement -- Delphi Survey: Intercultural Project Customer Engagement -- Intercultural Project Customer Engagement.
520 $a This book examines the effective and appropriate integration of project customers in intercultural settings. It first presents the theoretical background and the state of the art in intercultural project stakeholder management. The book then describes the use of qualitative and quantitative (Delphi survey) methods to produce a dataset, and the development of a relational model for customer engagement in intercultural projects based on this dataset. The book can be used to inform future research in the area of international project management, while also serving as a guide for project management practitioners who need to engage culturally diverse users, sponsors and customers.
650 0 $a Customer relations $x Management. $3 202165
650 0 $a Cultural competence. $3 688066
650 0 $a Intercultural communication. $3 175645
650 1 4 $a Project Management. $3 515728
650 2 4 $a Customer Relationship Management. $3 741683
650 2 4 $a Diversity Management/Women in Business. $3 779336
710 2 $a SpringerLink (Online service) $3 273601
773 0 $t Springer eBooks
830 0 $a Contributions to management science. $3 557484
856 4 0 $u https://doi.org/10.1007/978-3-030-39485-1
950 $a Business and Management (Springer-41169)