Customer services - Technological innovations.

Overview

Works:	11 works in 3 publications in 3 languages

Titles

Service innovation :organizational responses to technological opportunities & market imperatives / by: (Language materials, printed)

Niche envymarketing discrimination in the digital age / by: (Language materials, printed)

Cases on managing e-services / by: (Language materials, printed)

The compliance business and its customers by: (Electronic resources)

Cases on managing e-services by: (Electronic resources)

Designing service excellence :people and technology / by: (Language materials, printed)

Progressive trends in knowledge and system-based science for service innovation / by: (Electronic resources)

Digital technology in service encounterseffects on frontline employees and customer responses / by: (Electronic resources)

Artificial intelligence along the customer journeya customer experience perspective / by: (Electronic resources)

Subjects

Marketing