Consumer satisfaction.

The marking enterprise :business success and societal embedding / by: (Language materials, printed)

The solution-centric organization by: (Electronic resources)

Sell the brand first :how to sell your brand and create lasting customer loyalty by: (Electronic resources)

The power to predict :how real-time businesses anticipate customer needs, create opportunities, and beat the competition by: (Electronic resources)

Managing markets and customers by: (Electronic resources)

Excellence every daymake the daily choice-- inspire your employees and amaze your customers / by: (Electronic resources)

The service providers by: (Electronic resources)

Global marketing and consumer decision making by: (Electronic resources)

Construction stakeholder management by: (Electronic resources)

User unfriendlyconsumer struggles with personal technologies, fromclocks and sewing machines to cars and computers / by: (Electronic resources)

The marking enterprisebusiness success and societal embedding / by: (Electronic resources)

Customer value creation behavior / by: (Language materials, printed)

The perception of qualitymapping product and service quality to consumer perceptions / by: (Electronic resources)

Developing churn models using data mining techniques and social network analysis / by: (Electronic resources)

Empowering brands with customer integrationclassification, benefits and success factors / by: (Electronic resources)

The influence of culture and personality on customer satisfactionan empirical analysis across countries / by: (Electronic resources)

Delivering effective social customer servicehow to redefine the way you manage customer experience and your corporate reputation / by: (Electronic resources)

The lean product playbookhow to innovate with minimum viable products and rapid customer feedback / by: (Electronic resources)

Service-Abilitycreate a customer centric culture and achieve competitive advantage / by: (Electronic resources)

The satisfaction of changehow knowledge and innovation overcome loyalty in decision-making processes / by: (Electronic resources)

Parametric and nonparametric statistics for sample surveys and customer satisfaction data by: (Electronic resources)

Effective complaint managementthe business case for customer satisfaction / by: (Language materials, printed)

An introduction to industrial service design by: (Electronic resources)

The reign of the customercustomer-centric approaches to improving satisfaction / by: (Electronic resources)

The business case for lovehow companies get bragged about today / by: (Electronic resources)

Building brand experiencesa practical guide to retaining brand relevance / by: (Electronic resources)

Measuring consumer behavior in hospitality for enhanced decision making by: (Electronic resources)

Sustainable consumption experience and business models in the modern world by: (Electronic resources)

Customer service marketingmanaging the customer experience / by: (Electronic resources)

Adapting to evolving consumer experiences in hospitality and tourism by: (Electronic resources)