Customer services.
概要
| 作品: | 79 作品在 40 項出版品 40 種語言 | |
|---|---|---|
書目資訊
Love thy customer :creating delight, preventing dissatisfaction, and pleasing your hardest-to-please customers /
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The power to predict :how real-time businesses anticipate customer needs, create opportunities, and beat the competition /
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The winner's attitude :change how you deal with difficult people and get the best out of any situation /
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IMC, the next generationfive steps for delivering value and measuring financial returns /
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Are your customers being served?how to boost profits by delivering exceptional customer service /
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The power to predict :how real-time businesses anticipate customer needs, create opportunities, and beat the competition
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Excellence every daymake the daily choice-- inspire your employees and amaze your customers /
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Encounters at the counter :what congregations can learn about hospitality from business /
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Design like Apple :seven principles for creating insanely great products, services, and experiences /
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Handbook of research on demand-driven web services :theory, technologies, and applications /
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Using information to develop a culture of customer centricitycustomer centricity, analytics, and information utilization /
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The customer service revolution :overthrow conventional business, inspire employees, and change the world /
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The customer service solution :managing emotions, trust, and control to win your customer’s business /
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Design like Appleseven principles for creating insanely great products, services, and experiences /
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You've been framedhow to reframe your wealth management business and renew client relationships /
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Hedonism, utilitarianism, and consumer behaviorexploring the consequences of customer orientation /
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